- Is my Hermes cheaper than Royal Mail?
- How do I contact my Hermes courier?
- How do I get my money back from Hermes?
- How much does it cost to send a Hermes parcel?
- Can you drop off Hermes at post office?
- How do I send a Hermes parcel?
- Is Hermes the same as Royal Mail?
- What happens if Hermes don’t collect parcel?
- How do I complain about Hermes UK?
- What does Hermes on its way to courier mean?
- Is Sunday a working day Hermes?
- Does one stop take Hermes parcels?
- How do I cancel my Hermes parcel?
- How does Hermes parcel shop work?
- Are Hermes returns free?
- Can my Hermes parcel be collected?
- How do I become a Hermes parcel shop?
- Who is the most reliable courier?
Is my Hermes cheaper than Royal Mail?
As a popular courier service, Hermes delivery costs are fairly straightforward and just like Royal Mail, they tend to be more cost-effective for businesses sending lighter weight packages.
It’s worth noting that there is a 15kg and/or 1.2m parcel limit when using this courier service..
How do I contact my Hermes courier?
If you’d prefer to speak to us, you can call us 8am-6pm Monday to Saturday on 0330 808 5456 – make sure you have your tracking code or 8 digit calling card number to hand. You’ll get the most up to date information on your parcel. If you still need help you can speak to one of our customer service agents.
How do I get my money back from Hermes?
If you no longer need to send your parcel, you can cancel your order and request a refund….Request a refundBe the contract holder with Hermes International.Have booked the delivery within the last 28 days.Request your refund prior to collection or drop off.
How much does it cost to send a Hermes parcel?
PricingWeightParcelShop Drop-offCourier Collection0-1kg Medium£3.38£3.811.01-2kg Medium£3.38£3.812.01-5kg£4.69£5.455.01-10kg£6.19£6.553 more rows
Can you drop off Hermes at post office?
If you prefer to drop off your parcel rather than waiting in to have it collected from you, simply book a drop-off service. Drop off services are offered by Collect Plus, Hermes, UPS, DPD and Parcelforce. … If you choose a Parcelforce delivery service, you drop it off at your local Post Office, or Parcelforce Depot.
How do I send a Hermes parcel?
Book a courier online or drop your parcel at one of our local ParcelShops or lockers. Track your parcels and tell us where to leave them. If it’s not quite right you can return your parcel quickly and easily with Hermes.
Is Hermes the same as Royal Mail?
I also use both and Royal Mail are much better. They do not break anything, extremely rare delivery problems for parcels (large letters are more common). Hermes on the other hand will break anything, no matter how you pack it and delivery problems are much more common.
What happens if Hermes don’t collect parcel?
To find your nearest ParcelShop click here. So your courier doesn’t make the journey for your collection, please get in touch and we’ll let them know that they can cancel their collection attempt and also sort out your refund of the difference in charge.
How do I complain about Hermes UK?
HERMES COMPLAINTS Give the company’s customer service representatives a call at 0330 333 6556 or send them an email at email@example.com. They will typically address the complaint within the same working day.
What does Hermes on its way to courier mean?
Your parcel is with a courier, on its way to its destination, and can be expected to arrive. Delivered. The parcel has arrived at its destination, or has been left in a designated safe place. Please note that tracking information for parcels sent from retailers will not always follow the route detailed above.
Is Sunday a working day Hermes?
Couriers work from 8am to 8pm on Monday to Friday and from 8am to 6pm on Saturdays – but not on bank holidays. At the moment, we don’t collect parcels on Sundays…
Does one stop take Hermes parcels?
You can drop your parcel off at one of 1000’s of convenient locations nationwide. myHermes ParcelShops offer a flexible drop-off service which is great for people who are out and about and can’t always wait in for their parcel to be collected. The service also tends to be cheaper than collection services.
How do I cancel my Hermes parcel?
You can cancel your order online any time before 10pm on the same day you placed the order. Just login to your Hermes account, choose your parcel in the ‘active’ section of your account and click ‘cancel’. If you want to cancel after 10pm on the day you’ve placed your order, you’ll need to get in touch.
How does Hermes parcel shop work?
myHermes Parcelshops are parcel drop-off points located in your favourite local stores. … A ParcelShop delivery is usually one day faster than a courier collection because our daily ParcelShop collections are taken directly to our local depots and injected into our network.
Are Hermes returns free?
Most items can be returned to us in-store, sent back to us free-of-charge using the Hermes delivery service or can be sent back using a postal service that you’ve paid for.
Can my Hermes parcel be collected?
All we need next is a few details about your parcel. You can book your collection up to 7 days in advance or as early as tomorrow. Just book before 10pm and a courier will collect your parcel the next day, between 8am and 8pm – you’ll receive a 2-hour time slot on the day.
How do I become a Hermes parcel shop?
To enquire about the possibility of becoming a ParcelShop, please contact our Network Development Team with the following information:Contact name.Store name.Store address.Store postcode.Phone number.Email address.Any additional information about your store that you feel may be relevant.
Who is the most reliable courier?
The best delivery company is DPD with an impressive customer score of 83%, according to our latest online shops survey….The best and worst delivery companies83% – DPD (294)80% – Private courier/Local independent courier (414)78% – Hermes/MyHermes (646)78% – UPS (82)77% – Royal Mail (126)