Quick Answer: How Do I Fix My Telstra WiFi?

Why I can’t connect to my WiFi?

Check router name and password when your phone won’t connect to Wi-Fi.

The reason why you have a connection problem might be because you’re trying to connect to the wrong network.

Re-enter the password for the network you’re trying to connect to and see if it solves your problem..

How can I speed up my NBN?

If internet speed is a concern for you, below are a few actions you can take that might improve your current speed.Before you start. … Turn it off, then on again. … Ensure you have the right speed pack. … Optimise your WiFi connection. … Upgrade your hardware. … Check for viruses and malware. … Want to talk nbn?

Why is Telstra air not working?

Make sure Telstra Air is active on your account. Check this on our Activate and Access the Telstra Air Network page. … Uninstall and reinstall the Telstra Air App. This can often fix the problem.

How do I manually connect to WiFi?

How to connect to Wi-Fi network using Control PanelOpen Control Panel.Click on Network and Internet.Click on Network and Sharing Center.Under the “Set up a new connection or network” section, click the Set up a new connection or network option. … Select the Manually connect to a wireless network option.More items…•

How do I connect to Telstra WiFi?

Activate your service. You must activate your service to use Telstra Air. … Find a hotspot. Once you’ve activated your service and you’re near a hotspot, turn on the Wi-Fi on your device and select “Telstra Air” from your Wi-Fi list. … Connect and enjoy. Now you can start enjoying your free data.

How do I reset my NBN router?

Locate the RESET button at the back of the wireless router. Hold the RESET button for 10 to 15 seconds, the lights at the front should start blinking, this is when you can let go. Wait about 5 minutes for the router to boot up again and try the connection.

Why is my Telstra smart modem not working?

Re: Telstra smart modem not working You could try rebooting the modem. If that doesn’t work try a factory reset by pressing the reset button with a paper clip for about 10 seconds. Modem should reboot resetting everything to factory defaults.

How do I turn my Telstra smart modem back on?

Switching your Telstra Smart ModemTM back to the Telstra fixed networkFirst, check the cabling to your Telstra Smart Modem. TM … Next, reboot your modem. … Finally, check your Telstra Smart ModemTM lights to confirm you’ve switched.

Can I reset my NBN box?

To reset your nbn™ Connection Box: First, turn off the power to your connection box by unplugging it from the wall power outlet. Next, remove the power cable from your connection box and wait 2 minutes. Reconnect the cable and turn the power back on.

How do I reset my Telstra WiFi?

Reset the wireless modem to factory settings To do this, use a paperclip (or something similar) to press and hold the reset hole at the back of your Telstra modem, and keep it pressed in for 15 seconds. Allow 2-5 minutes for the modem to reconnect to the internet.

How do I fix my WiFi connection?

Internet & networkUnplug the router and modem’s power cords from the power outlet for 15 seconds.Plug the power cords back in.Check that all cords and cables are secure at both ends.Wait a few minutes, until the lights on the modem and router are working right. (See the device manual or manufacturer’s support site.)

How do I know if my router is going bad?

Go to the Lights Your router has a series of indicator lights, usually located on the front of the device. These lights will let you know if your router is operating properly. The indicator lights will usually show functions that include power, Internet connection and Wi-Fi signal strength.

How do I reset my Telstra Gen 2 modem?

To reset modem press reset button for at least 10 seconds while modem is powered on. Modem will reboot resetting all settings including password to factory defaults.

Why did my WiFi disappear?

Causes Behind the Wi-Fi Network Disappearing Disable SSID broadcast. Disabled WLAN AutoConfig. Interference of other WiFi devices. Wi-Fi driver is outdated, corrupted, or missing.

Why does my WiFi work on everything but my phone?

Sometimes WIFI will work on everything but your phone. Since WIFI is being used on another device it is clear that the connection is not the problem. First, be sure that your phones WIFI detector is on and can find networks near you.

What do I need for WiFi in my house?

To establish WiFi in your home, all you need is either a modem connected to a wireless router, or a wireless gateway, which is a modem and wireless router in one unit (see What is a Wireless Gateway? for more information).

What would cause WiFi to stop working?

There are several reasons that cause the WiFi stops working. It can be the problem with your Internet Service Provider (ISP), your WiFi settings or your device. … If your WiFi works on your iPhone, but doesn’t work on your Windows, maybe it’s a problem of your Windows. So you can check your Windows PC/laptop.

What happens if I factory reset my modem?

The RESET button restores your modem to its factory default settings. This also erases any customized settings you may have changed, including: static IP address setup, DNS, personalized password, customized wireless settings, port forwarding, routing and DHCP settings.

What to do if NBN is not working?

Turn off power to the nbn™ connection box and contact your phone and internet provider. Alternating red/blue There may be a line fault, such as an off-hook telephone. Disconnect all non-compatible devices from telephone wall sockets. If that doesn’t work, contact your phone and internet provider.